Contact Information

Who to Call	Contact Information	Plan Information (if applicable)
Medical
Aetna	(844) 989-8811 aetna.com	Group# 256750
Progyny	(833) 233-0557
Dental
Aetna	(877) 238-6200 aetna.com	Group# 622758
Prescription Drug
CVS Caremark	(877) 357-4032 caremark.com FastStart for maintenance prescriptions (800) 875-0867	Group# RX6475
Health Savings Account
Bank of America	(800) 838-1868 healthaccounts.bankofamerica.com/gwu
Flexible Spending Accounts
Bank of America	(800) 838-1868 healthaccounts.bankofamerica.com/gwu
Life, AD&D and Disability
Lincoln Financial	(800) 213-5609 go.gwu.edu/mlp
Vision
UnitedHealthcare Vision	Customer Service: (800) 638-3120 myuhcvision.com
Voluntary Benefits
Critical Illness: EBRC/TGWU	(877) 236-7564 https://presents.voya.com/
Hospital Indemnity: EBRC/TGWU	(877) 236-7564 https://presents.voya.com/
Liberty Mutual	(800) 298-8947 libertymutual.com/gw-university	Client ID# 135234
Allstate Identity Theft	(800) 789-2720 myaip.com/gw
Legal Resources® Plan	(800) 728-5768 legalresources.com
Nationwide	(877) 738-7874 petinsurance.com/gw
Retirement Plans hr.gwu.edu/retirement-benefits
Fidelity Investments	(800) 343-0860 NETBENEFITS.com/GW
TIAA	(800) 842-2776 tiaa.org/gwu
Work-Life and Wellness Benefits
GW Employee Assistance Program	(888) 881-5462 hr.gwu.edu/eap
Health Advocate	(866) 695-8622 healthadvocate.com/gwu
Bright Horizons Family Care	(877) 242-2737 hr.gwu.edu/family_care
Aetna Tobacco Cessation	(866) 533-1410 aetna.com
GW Departments
Benefits Call Center (Health and Welfare Benefits and Enrollment Inquiries)	(833) 698-0324
GW Benefits	(571) 553-8382 hr.gwu.edu/benefits
Payroll (Pre-Tax Transportation Benefits)	(571) 553-4277 hr.gwu.edu/payroll