Decide

How to Enroll

The GW Benefits Enrollment System Login Instructions

1. Read this guide and consider your benefit needs for 2024. If you are adding a new dependent* or beneficiary, please be sure to have his/her Social Security number, date of birth and address available to complete the enrollment process.
2. Go online to go.gwu.edu/directbill
3. Upon initial login to the new GW Benefits Enrollment System, you will be prompted to enter your username and password.
   • For Retirees Prior to 08/01/2023:
     • Username: LastName + YYYY of your date of birth (Ex. Smith1970)
     • Password: Your date of birth in the format of MMDDYYYY
   • For Retirees AFTER 08/01/2023:
     • Username: GWID
     • Password: Your date of birth in the format of MMDDYYYY
   • You will be asked to change your password after your initial login. You will subsequently enter into the system.
4. After log in, please click the "Enroll Now" button to begin.
5. Once you've gained access to your account, confirm your personal data and review your benefit options.
6. Follow the prompts to make your benefit elections. If you are not actively changing your coverage for 2024, confirm that the coverage currently in the system is correct.
7. Review your confirmation statement for accuracy, and save a copy for your records.

* If adding a new dependent to coverage, supporting documentation must be received by Benefits by November 4, 2023. Remember, you can upload your documentation directly into the GW Benefits Enrollment System.

Manage Your Benefits Throughout the Year

The GW Benefits Enrollment System does more than capture your Open Enrollment choices. Throughout the year, you can use the system at go.gwu.edu/directbill to find information to manage your benefits.

You can also find benefit summaries and costs, vendor contact information, Summary Plan Descriptions and more on the GW Benefits website, hr.gwu.edu/benefits.

If You Do Not Enroll Online or Make Changes During Open Enrollment:

Your 2023 coverage options will roll over into 2024. Even if you would like to keep the same coverage, you should verify that all of your information is accurate.

Enrollment Deadline

October 27, 2023 is the LAST day to make changes for 2024.

Remember: Open Enrollment is the only time you can make changes to your benefits or covered dependents unless you experience a Qualified Life Event (QLE).

Important: During Open Enrollment, you can log on to the GW Benefits Enrollment System as often as you like through October 27, 2023. The elections on file as of the enrollment deadline will be your final coverage for 2024. The call center is available at (866) 365-2413 Monday through Friday, 8 a.m. to 5 p.m. (ET).