The 2027 Open Enrollment period will begin on Monday, October 5, 2026 and end on Friday, October 23, 2026 at 8 p.m. ET.
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In-Person Open Enrollment Events & Virtual Webinars
This year’s Open Enrollment (OE) period will feature both in-person and virtual opportunities for support. We invite you to join us for our annual in-person fest experience, where activities vary by location and may include complimentary vision screenings and vaccine clinics to massages, a fitness class and more! You’ll also have the chance to speak directly with GW benefit plan providers and receive assistance with the enrollment process. Virtual webinars, led by our vendor partners, will be offered throughout OE to provide details about the 2027 benefit programs.
Similar to last year, we’re offering a Benefits Enrollment Support Drop-In event on October 20—a smaller, one-stop opportunity designed to help you make informed decisions about benefits tied to Open Enrollment. At this event, you can explore benefit options, ask questions, receive personalized guidance from the GW Benefits team and participating vendor partners, and complete your enrollment on-site. For more information about upcoming Open Enrollment events, please visit go.gwu.edu/2027oeevents.
1:1 Appointments
Your Aetna Concierge is here to help. Call 844-989-8811, Monday–Friday, 8 a.m.– 6 p.m. ET, for personalized help with comparing your medical plan options including coverage, costs, provider network status, available resources, and more.
Prefer to schedule in advance? Limited Aetna 1:1 appointments are also available to answer questions specific to your needs. Visit the OE events page for details at go.gwu.edu/2027oeevents.
Online Resources
Visit our Open Enrollment webpage at go.gwu.edu/2027oe to review the Benefits Overview, Open Enrollment Guide and other resources during the Open Enrollment period.
Call Center Support
The Benefits Call Center is available at (866) 365-2413, 8 a.m. - 5 p.m. ET Monday - Friday to help address any benefits questions or provide enrollment assistance.
GW Benefits is available M-F from 8:30 a.m. - 5 p.m. ET to assist with employee benefit program questions. Contact us via email at benefits
gwu [dot] edu (benefits[at]gwu[dot]edu) or call (571) 553-8382.