open enrollment guide for retirees

 The 2026 Open Enrollment period begins on Monday, October 6, 2025 and ends on Friday, October 24, 2025 at 8 p.m. ET.

You are viewing the 2026 open enrollment information for GW Retirees and their eligible dependents.

Important Contact Information

Who to CallContact InformationPlan Information (if applicable)
Medical
Aetna(844) 989-8811
aetna.com
Group# 256750
Progyny(833) 233-0557 
Dental
Aetna(877) 238-6200
aetna.com
Group# 622758
Prescription Drug
CVS Caremark(877) 357-4032
caremark.com
FastStart for maintenance prescriptions (800) 875-0867
Group# RX6475
Vision
UnitedHealthcare VisionCustomer Service: (800) 638-3120
Provider Locator: (800) 839-3242
myuhcvision.com
 
Medicare Supplemental plans if Enrolled at Via Benefits
Via Benefits(855) 232-5748
my.viabenefits.com/gw
 
Group Home and Auto
Enrollment Process, Premiums or Billing
bswift (if enrolled at bswift)(866) 365-2413
go.gwu.edu/directbill
 
Via Benefits (if enrolled at Via Benefits)(855) 232-5748
my.viabenefits.com/gw
 
Voluntary Benefits
Liberty Mutual(800) 699-4378
libertymutual.com/gw-university
Client ID# 135234
Allstate(800) 789-2720
myaip.com/gw
 
Nationwide(877) 738-7874
petinsurance.com/gw
 
Advocacy Series
Health Advocate(866) 695-8622
healthadvocate.com/gwu
 
GW Departments
Benefits Call Center
GW Benefits
(866) 365-2413
(571) 553-8382
hr.gwu.edu/benefits