The 2026 Open Enrollment period begins on Monday, October 6, 2025 and ends on Friday, October 24, 2025 at 8 p.m. ET.
Contact Information
| Who to Call | Contact Information | Plan Information (if applicable) |
| Medical and Pharmacy Benefits | ||
| Aetna | (844) 989-8811 | Group# 256751 |
| Dental | ||
| Aetna | (877) 238-6200 aetna.com | Group # 175055 |
| Life, AD&D, and Disability | ||
| Lincoln Financial | (800) 213-5609 mylincolnportal.com | |
| Vision | ||
| UnitedHealthcare Vision | Customer Service: (800) 638-3120 Provider Locator: (800) 638-3120 myuhcvision.com | |
| Critical Illness | ||
| Voya | (877) 236-7564 | |
| Hospital Indemnity | ||
| Voya | (877) 236-7564 | |
| Work-Life and Wellness Benefits | ||
| GW EAP | (866) 522-8509 hr.gwu.edu/eap | |
| Health Advocate | (866) 695-8622 healthadvocate.com/gwu | |
| Aetna Tobacco Cessation | (866) 533-1410 aetna.com | |
| GW Departments | ||
| Benefits Call Center (Benefits Enrollment System Inquiries) | (833) 698-0324 | |
| GW Benefits | (571) 553-8382 hr.gwu.edu/benefits | |
| Payroll (for Postdoc Associates' pay) | (571) 553-4277 hr.gwu.edu/payroll | |